The adjustment isn't going to depict a rise in record price ranges for SAP support choices. Influenced consumers and partners will probably be notified in accordance Using the respective locally agreed contractual stipulations. Browse the complete statement in English or German.
Support deal stacks comprise the exceptional combination of support deals and patches for the person elements, As a result strengthening good quality and cutting down overall price of ownership.
You only have to start SAP Services Connector in the event the community link will not be nonetheless in connected status.
Entry various support channels that may help you take care of your challenge in the simplest way doable. Each of the support channels are integrated into the appliance, applying artificial intelligence (AI) algorithms to advise the ideal channel to solve your challenge.
One indicator-on with SAP Passports: digital consumer certificates that help you in securely navigating throughout SAP electronic Web sites
From its inception, SAP's Consumer Support has stood out for its expanded function further than bug fixes and issue resolutions. Every day duties include fixing tickets and resolving problems, all targeted at maximizing consumer company price, securing investments, and optimizing SAP operations. We are a proactive company spouse devoted to encouraging prospects attain their objectives.
SAP again sets the typical in client support innovation, with SAP for Me recognized for its AI-run options, customized consumer practical experience, and seamless support services. Proud being honored through the ASP!
Can I refer back again for the chat session details at a afterwards time? Of course, the chat transcript and all attachments might be recorded with your case log on your comfort.
The SAP Obtain Manager can be a totally free Resource that enables you to obtain many data files simultaneously, or to plan downloads to operate at a afterwards issue in time. Program located check here in your obtain basket is noticeable within the SAP Download Manager.
The adjustment isn't going to signify a rise in list costs for SAP support choices. Impacted customers and partners will be notified in accordance Using website the respective locally agreed contractual stipulations. Browse the complete statement in English or German.
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For anyone who is an on-premise client, be certain your remote relationship is open and provide precise, valid conversation details. See SAP Information Foundation Posting 2633442 for specifics.
Usually, partners also conduct support-connected actions as a component of these implementation and Procedure services and may interact with SAP’s support Corporation on behalf of shoppers.
The chat transcript and many of the attachments will almost always read more be captured and recorded in the scenario log, whether or not the challenge is resolved immediately or not.